K Biz Help · Legal
Complaints and Feedback
We welcome feedback and aim to resolve concerns fairly and promptly.
Last updated: 21 July 2026 · Version 1.0
Website or K Biz Help complaint
Email info@kbizhelp.org with your name, contact details, relevant enquiry reference, what happened and the outcome sought. We aim to acknowledge within 3 working days and provide a substantive response within 20 working days, or explain why more time is needed.
Complaint about an independent provider
If your concern relates to legal, immigration, accounting, financial or another independently provided service, use the complaints procedure in that provider's engagement documents. K Biz Help cannot determine a regulator or ombudsman's jurisdiction and forwarding a complaint does not extend any time limit.
Data protection complaint
For privacy concerns, contact info@kbizhelp.org first. You also have the right to complain to the UK Information Commissioner's Office at ico.org.uk.
No retaliation
Raising a genuine complaint will not disadvantage you. We may decline abusive, threatening, repetitive or clearly unrelated communications while preserving any applicable legal rights.